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Getting Started

IT Services welcome you to Broome Community College (BCC). This site is designed to help you understand the computing resources available to you. It will also provide you with instructions to get started and other helpful information. Every BCC student is assigned a unique campus computer account username and password, which allows access to the campus network and lab computers. In addition, your campus computer account username and password will provide access to a student WEB portal called BCCToday.

If you do not know or have forgotten your username, you may contact your instructor or view it at http://www.sunybroome.edu/email/studentmail_a.html. Your username is the portion before the (at) (i.e. publicj999), and the entire address is your BCC email address (i.e. publicj999(at)acad.sunybroome.edu). Be sure to replace the (at) with the @ symbol.

Campus computers are equipped with a standard suite of software including Windows XP Professional SP2, Microsoft office 2003 (Word, Excel, Access, PowerPoint), Internet Explorer, and Acrobat Reader. Instructions in this guide are for these formats.

Training for these and many other common software programs is available through DeskCards. DeskCards are 2-page information sheets that will help beginners get started and teach experts a thing or two. They include Screen Shots to give visual aids for novice users, DeskCardHints which offer tips on how to optimize and customize your experience, and The HelpDesk area that contains advanced tips and keyboard shortcuts to make working easier. DeskCards can be accessed by logging in to BCCToday and clicking the DeskCards link on the left hand navigation panel.

Supported web browsers for use with campus websites are as follows:

Windows

Internet Explorer 6.0
Netscape V6.2.X
AOL 7.0
Mozilla Firefox

Mac OS 

Internet Explorer 5.1
Netscape V6.2.X
AOL 4.5/OSX

 

IT Security 

News

1/25/2008 Banner Progress Report 

Planned Maintenance

3/10/08 - Luminis Production Installed!

3/31/08 - all systems (BASIS, FRS, and HRS) will be disabled at 5:00pm to begin End of Month Processing. SIS and HRS will be available after processing is completed (by Tuesday morning). FRS will not be available in the am on Tuesday April 1st while EOM reports are reviewed.

Outages

None at the moment

HelpDesk  tel. 607.778.5243   located in Library 102D  *  ITS tel. 607.778.5011  located in Business 121

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